What makes us unique
Meet some of the team
Michael uses the experience gained in the hospitality industry to carve our great customer experiences. He makes sure that every customer feels right at home with Velosure.
You know that you have been fully briefed on the Velosure product once Jess has walked you through the details. Easy flowing conversations that provide detail and clarity to our customers is what its about.
When it comes to customer service Tanzin has you covered, she loves structure support and positive outcomes for our customers.
Paul cut his teeth in the Customer Service team prior to joining our Claims team. Paul has a keen eye for detail and this reflects in all his claims and customer interactions.
We love how Melanie is able to combine her legendary admin skills to make sales happen. She can remember her customers and bikes long after the new bike gloss has worn off.
Part of our dynamic sales team. Etienne loves helping our customers understand their cover with his colourful stories.
Julie is our customer service and claims expert, who makes sure that all of our customers receive exceptional service every time. She has experience across functions that include Sales, Claims and Customer Service.
Chloe, is an accomplished cyclist on and off-road. Her enthusiasm and passion for cycling make her a valuable addition to the team.
Stu is the man we call for all the complicated and technical claims. With professional cycling background, he brings a wealth of cycling knowledge. Stu leads the Claims Team from the front of the peloton.
Dani as she is affectionately known brings energy and passion to her Sales and Customer Service Team. She’s everyone’s biggest supporter and you can always count on her to drive backup on a group ride or if you need company on a quick lunch time spin.