Join our team

The Claims team at Velosure is the heart of our customer service experience. We're a group of cycling nuts who are passionate about providing the best possible service. Our team manages the entire claims journey, from initial contact to final resolution, ensuring that every interaction is handled with expertise, empathy, and efficiency. Our team comprises diverse cycling enthusiasts, from competitive racers to weekend trail riders. This shared passion drives our commitment to excellent service for fellow cyclists. As an Insurance Claims Expert, you'll be joining a team that combines deep cycling knowledge with insurance experience. You'll work closely with our Australia and New Zealand team, leveraging your technical claims expertise and bicycle knowledge to deliver superior outcomes for both Velosure and our customers. You'll be part of a supportive structure, working under the guidance of our AU Claims Leader, who will help you navigate the intricacies of our unique insurance niche and grow your career.