Velosure FAQ

The most frequently asked questions

Bicycle Cover

  • Is my bicycle covered as part of my contents insurance? Most people are unsure if their bicycle is currently covered under another insurance policy they may have. To find out how your bike is covered under your contents insurance, we've put together some questions to ask your current or potential contents insurer. And underneath, our answers to those same questions.
  • Is my bike covered if it is stolen from the coffee shop after my ride? With Velosure it is, although you need to keep it in your direct line of sight and less than 5 metres away.
  • Is my bicycle covered if I drive into a parking lot forgetting it is on my car's roof? With our Premium Bicycle Insurance it is, theft and damage cover is extended for when your bicycle is being transported on a motor vehicle bicycle rack. Please refer to the PDS for full cover terms and conditions.
  • Is my bicycle covered if I have a crash with my bicycle while competing in a race? With our Premium Bicycle Insurance it is, we cover you for loss or damage arising from crashing while participating in a cycling event or cycling race. Please refer to the PDS for full cover terms and conditions.
  • Am I covered if I have a crash? With our Velosure Premium Bicycle Insurance you have personal accident benefits up to $10,000 in the event you suffer a personal injury caused directly and solely by a crash whilst you are riding your bicycle. Please refer to the PDS for full cover terms, conditions and sub limits.
  • Is there a limit to the value I can insure my bicycle for? With Velosure you have the option to be insured for bicycles up to the value of $30,000 per bicycle.
  • Do I have to insure my home contents with you to be able to get cover for my bicycles? Nope! Not with Velosure.