Submit a claim online for:
What to do when I need to claim?
We understand that it can be very stressful if you need to make a claim. Our claims team will be there to help guide you through the process and assist you when you need it most.
Our claims stats*
We're all cyclists and we've been paying out eligible claims to other cyclists for the past 12 years.
Theft -
less than
15%
Accidental Damage -
more than
80%
6%
Other
*Based on Velosure claims statistics from 1 Apr 2019 to 31 March 2020. Current as of 1 May 2020
Our claims team
We love what we do and we're just a phone call, email or live chat away. Every one of us has had to claim for one of our own bikes at some stage, so we know how important it is that the process is smooth, streamlined and speedy.
I ride a: Liv
Fav brand: Parlee
Years riding: 16
Fav race: Giro d'Italia
I ride a: Giant
Fav brand: Trek
Years riding: 11
Fav race: Cape Epic
I ride a: Specialized
Fav brand: Speedvagen
Years riding: 15
Fav race: UCI XCO
I ride a: Pinarello
Fav brand: Canyon
Years riding: 12
Fav race: Amstel Gold Race