Check our price

Value of bike must be between $350 and $30,000
Please choose bike type
Please enter your first name
Please enter your last name
You need to be older than 18 and younger than 85
Please enter your gender
Please enter your post code and choose the correct suburb from drop down list
Please enter a valid email address
Please enter a valid mobile/phone number

Submit a claim online for:

What to do when I need to claim?

We understand that it can be very stressful if you need to make a claim. Our claims team will be there to help guide you through the process and assist you when you need it most.
Do what you can to prevent any further loss, damage or cost
Report the incident or loss to the police if the event involves theft, attempted theft, malicious damage or impact
Report the incident as soon as possible by calling us on
1300 83 5678 or
+61 2 8074 7800.
Fill out the appropriate online claim form.
Bicycle claim
Travel claim

Our claims stats*

We're all cyclists and we've been paying out eligible claims to other cyclists for the past 12 years.

Theft -
less than


Accidental Damage -
more than




*Based on Velosure claims statistics from 1 Apr 2019 to 31 March 2020. Current as of 1 May 2020

Our claims team

We love what we do and we're just a phone call, email or live chat away. Every one of us has had to claim for one of our own bikes at some stage, so we know how important it is that the process is smooth, streamlined and speedy.

I ride a: Liv
Fav brand: Parlee
Years riding: 16
Fav race: Giro d'Italia


I ride a: Giant
Fav brand: Trek
Years riding: 11
Fav race: Cape Epic


I ride a: Specialized
Fav brand: Speedvagen
Years riding: 15
Fav race: UCI XCO


I ride a: Pinarello
Fav brand: Canyon
Years riding: 12
Fav race: Amstel Gold Race