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Travel insurance for cyclists*

COVID-19 update

Velosure is an Authorised Representative of – a trusted insurer who has insured the assets of over 1 million Australian customers.

We have suspended Travel Insurance Sales

In accordance with the Australian Government’s travel restrictions and due to the complex and unpredictable nature of travel currently, we have taken the difficult decision to suspend sales of travel insurance.

Like many, we hopeful that the global response to COVID-19 will see us all travelling again soon. In the meantime, there may be other suitable options if you intend on travelling. You can refer to Insurance Council of Australia website for a list of providers.

Existing policy holders

If you hold an existing travel policy with us, your policy remains in place.

If you are yet to depart and your travel plans have changed,
Or you find that your policy does not suit your needs, you can contact our Customer Service team on 1300 83 56 78 to discuss cancelling your policy.
If you still intend to travel
Please note your policy contains general exclusions for all claims relating to pandemics as well as if you do not follow the Government’s advice against travel to a particular country. We encourage you to regularly check Smartraveller’s News and Updates page on their website for information regarding the ban on overseas travel and general information regarding COVID-19.
If you’re currently travelling and are trying to get home
If you’re currently travelling and are having trouble getting home, contact our 24/7 Emergency Assistance team and they will try to help. The number is +61 2 8883 7077 (reverse charges if outside Australia).

Travel Claims

We are still assessing claims as normal.
You can find more information on lodging claims on our how to claim section.