Who is responsible for my claim?

Velosure, a brand of TwoThreeBird AU, handles your claim as an agent of The Hollard Insurance Company Pty Ltd.

The product issuer for bicycle insurance products (unless otherwise specified) is The Hollard Insurance Company Pty Ltd. Velosure is a brand of TwoThreeBird AU Pty Ltd, and distributes this insurance as an agent of Hollard, the insurer.