Chain Gang

Friends of Chain Gang

We're not just about insurance at Velosure; we're a community that gets your passion for cycling. Partnering with your trusted local bike store, Chain Gang, we're here to offer protection and peace of mind, so you can ride with confidence.

New Bike Day
Bicycle Insurance for Passionate Cyclists
Get 30 days complimentary insurance* with your new bike.
Cover includes
Theft away from home
Theft from home
Transit cover
Accidental damage
Malicious damage
Bicycle rack cover
  • Optional worldwide cover extension
  • Optional theft and accidental damage cover for specified custom parts
  • Third party property damage cover
  • Third party bodily injury
Learn more about coverageRead Less
Obligation-free
No credit card required

*We will cover you for 30 Days when activated within 48 hours on collection of your new bike

3 steps to peace of mind

Accidents do happen, but knowing that your new bike is covered allows you to enjoy the freedom and joy of riding with peace of mind. Experience this joy by signing up for our 30 days complimentary New Bike Day insurance*.

Step 1
Purchase your bike from any participating partner

Step 2
Complete the activation form on collection of your new bike

Step 3
You’re done!
Go riding with peace of mind.

Trusted to pay claims in Australia for more than 14 years

Laurie
Velosure customer

...always professional and courteous to deal with

David
Velosure customer

I could get back on the road asap 👍👌

Sony Hawk
Velosure customer

Recently broke my frame and Velosure was straight on it — they never missed a beat.

Darren Hicks
Velosure customer

Couldn't have asked for a better outcome

Lee Watts
Velosure customer

Unfortunately drove my bike in the garage roof in a pretty stupid moment.

Harry Mitchell
Google review • Velosure customer

I have researched the market and would highly recommend Velosure.

When things go wrong, leave it to us.
We’ll help get it sorted.*

We hope you never have the heartbreaking discovery one morning that someone stole your bike in the night. If you do, we can cover it (as long as you follow our security and approved lock requirements).

We can help cover the embarrassing moments like falling over because you couldn’t unclip, as well as the ones you have less control over, like your wheel washing out underneath you.

Enjoy your weekend coffee ride or daily commute knowing that, if your bike gets stolen while in your line of sight or while locked with an approved lock, we will get you back on the saddle.

That horrible lurch in your stomach as you hear the sound of a frame scraping on concrete. You’ve driven into the garage with your bike on the roof, haven’t you? We know the feeling, so let us take care of it.

Planes, trains and cars can be dangerous places for a bicycle. If yours gets dinged by a clumsy baggage handler while in local transit, we’ll cover it.

If you return to your locked bike only to find it has been damaged, either by a vandal or by a thief trying to steal it, we’ll handle the costs to restore it to its previous condition.

*Benefits subject to terms and conditions, including limits and exclusions of the insurance policy. Professional or sponsored cyclists are not eligable for this policy
Ride with Confidence

Why Velosure

We care
About you & your bike & getting you back on it as soon as possible. We’ll roll with the punches so that you can keep rolling too.

Transparent
We gain nothing by delaying the process with hidden costs or surprise messages. We’ll ensure you know what you’re insured for. Our Bicycle Insurance provides cover for most cycling risks.

Support
Like a good pair of cycling shorts, we’re here to ensure you enjoy the ride from the start. Our excellent support team is on standby, so, contact us on livechat, phone - 1300 83 5678 or email customercare@velosure.com.au

Your complimentary 30 day insurance* is only seconds away

Activate your free insurance

Chat to one of our customer service experts Start live chat
Call us 1300 83 5678 & +61 2 8074 7800

Open 8:30am - 19:00 (AEST)