Theft from home
Transit cover
Accidental damage
Malicious damage
Bicycle rack cover
- Optional worldwide cover extension
- Optional theft and accidental damage cover for specified custom parts
- Third party property damage cover
- Third party bodily injury
*We will cover you for 30 Days when activated within 48 hours on collection of your new bike
3 steps to peace of mind
Accidents do happen, but knowing that your new bike is covered allows you to enjoy the freedom and joy of riding with peace of mind. Experience this joy by signing up for our 30 days complimentary New Bike Day insurance*.
Step 1
Purchase your bike from any participating partner
Step 2
Complete the activation form on collection of your new bike
Step 3
You’re done! Go riding with peace of mind.
Trusted to pay claims in Australia for more than 14 years
...always professional and courteous to deal with
I could get back on the road asap 👍👌
Recently broke my frame and Velosure was straight on it — they never missed a beat.
Couldn't have asked for a better outcome
Unfortunately drove my bike in the garage roof in a pretty stupid moment.
I have researched the market and would highly recommend Velosure.
When things go wrong, leave it to us.
We’ll help get it sorted.*
We hope you never have the heartbreaking discovery one morning that someone stole your bike in the night. If you do, we can cover it (as long as you follow our security and approved lock requirements).
We can help cover the embarrassing moments like falling over because you couldn’t unclip, as well as the ones you have less control over, like your wheel washing out underneath you.
Enjoy your weekend coffee ride or daily commute knowing that, if your bike gets stolen while in your line of sight or while locked with an approved lock, we will get you back on the saddle.
That horrible lurch in your stomach as you hear the sound of a frame scraping on concrete. You’ve driven into the garage with your bike on the roof, haven’t you? We know the feeling, so let us take care of it.
Planes, trains and cars can be dangerous places for a bicycle. If yours gets dinged by a clumsy baggage handler while in local transit, we’ll cover it.
If you return to your locked bike only to find it has been damaged, either by a vandal or by a thief trying to steal it, we’ll handle the costs to restore it to its previous condition.
Why Velosure
We care
About you & your bike & getting you back on it as soon as possible. We’ll roll with the punches so that you can keep rolling too.
Transparent
We gain nothing by delaying the process with hidden costs or surprise messages. We’ll ensure you know what you’re insured for. Our Bicycle Insurance provides cover for most cycling risks.
Support
Like a good pair of cycling shorts, we’re here to ensure you enjoy the ride from the start. Our excellent support team is on standby, so, contact us on livechat, phone - 1300 83 5678 or email customercare@velosure.com.au
Your complimentary 30 day insurance* is only seconds away
Activate your free insuranceChat to one of our customer service experts Start live chat
Call us 1300 83 5678 & +61 2 8074 7800
Open 8:30am - 19:00 (AEST)